Privacy Policy
Last updated: 2025-10-29
This Privacy Policy describes how R & R Properties Group, LLC (“we”, “us”) collects, uses, and shares information when you use rrpropertiesgroupllc.com and our related services.
This policy is provided for general informational purposes. Privacy laws vary by jurisdiction. Please review with your advisor to ensure it fits your business and location.
Information we collect
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Information you provide: contact forms, waitlist/interest forms, maintenance requests, comments, applications or messages (e.g., name, email, phone, unit interest, message content, attachments).
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Usage & device data: pages viewed, link clicks, referring URL, IP address, time stamps, browser/OS, device type (via Wix/analytics cookies).
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Resident Portal: if you follow links to the Buildium Resident Portal (managebuilding.com), your data there is governed by Buildium’s privacy policy.
How we use your information
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Respond to inquiries, schedule showings, manage waitlists, and provide resident support.
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Operate and improve the site (including security, analytics, and troubleshooting).
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Send important notices (e.g., application updates, policy changes).
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Comply with legal obligations and enforce our terms.
Legal bases (EU/UK visitors)
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Where applicable, we process personal data based on consent, legitimate interests (e.g., responding to your request), performance of a contract (e.g., leasing steps), and legal compliance.
Cookies & analytics
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Our site runs on Wix and may use cookies and similar technologies for essential functionality, performance, analytics, and fraud prevention. You can manage cookies via your browser settings. Some features may not work without essential cookies.
Sharing of information
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We do not sell personal data. We may share information with:
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Service providers (e.g., Wix, email/automation tools) who process data on our behalf under contractual safeguards.
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Buildium if/when you choose to use the Resident Portal (your portal use is subject to Buildium’s policies).
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Authorities when required by law or to protect rights, safety, or property.
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In a business transfer (e.g., merger), as permitted by law.
Data retention
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We retain information only as long as needed for the purposes in this policy (e.g., responding to your inquiry, providing services) and as required by law. We then delete or de-identify it.
Security
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We use reasonable technical and organizational measures to protect information. No method of transmission or storage is 100% secure.
Your rights
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Depending on your location, you may have rights to access, correct, delete, or restrict certain processing, and/or opt out of certain uses. To exercise rights or submit a request, contact us at privacy Frances.mercado@apm.info
Children’s privacy
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Our site is not directed to children under 13 (or the age defined by local law). We do not knowingly collect data from children. If you believe a child provided data, contact us to remove it.
Third-party links
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Our site may link to third-party sites (e.g., Buildium Resident Portal, Google Maps). We are not responsible for their content or privacy practices.
Changes to this policy
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We may update this policy from time to time. The “Last updated” date shows the most recent change.
Contact us
Questions about privacy?
Frances Mercado (Property Manager)
Email: Frances.mercado@apm.info
Phone: +1 (224) 489-8186
Mailing address: 6933 W North Ave, Oak Park, IL 60302
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